Privacy Policy — IPTV Greatest
At IPTV Greatest ("we", "us", "our"), your privacy matters. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit iptvgreatest.org or subscribe to our IPTV service. We apply the same rules to every customer, everywhere.
iptvgreatest.org is an independently operated website. We publish the same numbers on every page — 39,000+ channels and 240,000+ movies and series — alongside visible contact details and an exact 7-day refund window. Compare these details against any other site before subscribing anywhere.
1. Who We Are
IPTV Greatest is the data controller for the information described in this policy. If you have any question about how your data is handled, contact us at contact@iptvgreatest.org. We aim to reply to every privacy request within 30 days.
2. What Data We Collect
- Account Data: Name, email address and any contact handle you provide when you subscribe or contact support.
- Payment Data: Processed securely by our payment providers — we never store your full card details on our servers.
- Technical Data: IP address, device type, browser information and operating system, collected automatically for security and performance.
- Usage Data: Login times, connection logs and server activity, used to keep the service stable and to troubleshoot faults.
- Device Information: Device identifiers required to activate your subscription and link it to your account.
- Communication Data: Email correspondence history, retained so we can provide consistent support and resolve disputes.
3. How We Use Your Data
- To activate and manage your IPTV Greatest subscription
- To deliver your login credentials by email, normally within 5 minutes
- To provide customer support and respond to your requests
- To process payments securely and send digital receipts
- To prevent fraud, detect abuse and protect against unauthorised access
- To send service updates, maintenance notices and account alerts
- To improve streaming quality, server performance and user experience
- To administer free trials, renewals and refund requests within the stated 7-day window
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contract: To fulfil our obligations under your subscription agreement and provide the service you paid for.
- Legitimate Interest: To maintain service quality, prevent fraud, communicate essential updates and improve our platform.
- Consent: For marketing communications and promotional offers — you may withdraw consent at any time.
- Legal Obligation: To keep payment and tax records where required by applicable law.
5. Cookies and Tracking
We use essential cookies only — the ones needed for login, checkout and core service functionality. We do not use advertising cookies and we do not sell browsing data. You can manage or block cookies in your browser settings at any time; blocking essential cookies may affect how parts of the site work.
6. Who We Share Data With
We never sell, rent or trade your personal data. Limited data is shared only with the partners who make the service work:
- Payment Providers — To process your subscription payment securely. Card details are handled by the provider and are not stored on our systems.
- Email Service Provider — To deliver credentials, receipts, service updates and support replies.
- Hosting Provider — Secure data centres where account data is stored with encryption and continuous monitoring.
7. Data Retention
- Account Data: Kept while your subscription is active, plus 12 months after cancellation to allow reactivation.
- Payment Records: Retained as long as required for tax and accounting purposes.
- Usage Logs: Retained in anonymised form for up to 30 days for troubleshooting and performance monitoring.
- Communication History: Retained for 12 months so support conversations stay consistent and disputes can be reviewed.
8. Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your data, subject to legal retention duties
- Objection: Object to processing based on legitimate interest
- Portability: Request your data in a machine-readable format
- Restriction: Request that we temporarily limit processing
- Withdraw Consent: Opt out of marketing communications at any time
To exercise any of these rights, email contact@iptvgreatest.org with your request. We will respond within 30 days. There is no charge for exercising your rights.
9. Data Security
Data transmitted between your device and our servers is encrypted using SSL/TLS. Access to personal data is restricted to authorised personnel only, and our systems are monitored continuously for unusual activity. If we ever become aware of a breach affecting your personal data, we will notify you without undue delay.
10. Children's Privacy
Our service is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, contact us and we will delete it.
11. International Data Transfers
Your data is stored on servers located in the United States and the European Union. Where data is transferred between these regions, we rely on our providers' safeguards and contractual protections to keep it secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available at iptvgreatest.org/privacy-policy/. Please check the "Last Updated" date at the top of this page. For significant changes, we will notify you by email.
13. Contact Us
IPTV Greatest — Privacy Team
📧 Email: contact@iptvgreatest.org
🌐 Website: iptvgreatest.org
🔎 Policy URL: iptvgreatest.org/privacy-policy/